Contract HR Admin

Remote

Contracted

Mid Level

Engagement Overview

Bloom Equity Partners invests in lower-middle-market B2B software and tech-enabled services businesses. Our portfolio companies operate on a shared Rippling-anchored HR stack, and our People & Culture team is hiring administrative support to handle the day-to-day transaction volume that comes with running multiple US-based employee populations on a common infrastructure.
This is an administrative role focused on execution: entering data, processing routine transactions, answering common employee questions, and keeping records clean. The right person is detail-oriented, comfortable working through a queue, and reliable about hitting documented turnaround times. Policy decisions, plan design, and advisory matters are owned by the Bloom People & Culture team and external advisors — not by this role.

Core Duties

Rippling Data Entry & Maintenance

Enter new hires, terminations, transfers, promotions, and compensation changes in Rippling following provided checklists.
Update employee records: contact details, emergency contacts, work locations, manager assignments, job codes, and cost centers.
Process document uploads to employee files; maintain digital records to documented standards.
Run scheduled data audits using provided templates; flag discrepancies for review.
Pull standard reports from Rippling on request (headcount, turnover, enrollment status, etc.).
Monitor Rippling integration alerts and flag sync errors to the appropriate contact.

US Benefits Inquiry Handling

Respond to routine US employee benefits questions using provided FAQs and knowledge base — plan eligibility, ID cards, enrollment confirmations, beneficiary updates, dependent changes.
Process qualifying life events and benefits transactions in Rippling and on carrier portals following documented steps.
Escalate complex inquiries, advisory questions, or anything outside provided playbooks to the Operating Partner, People & Culture or designated broker contact.
Support annual open enrollment cycles with data entry, employee Q&A triage from a script, and post-enrollment audit checks.
Handle routine vendor communications with brokers, carriers, 401(k) recordkeepers, and COBRA administrators on standard transactions.

Ticket & Queue Management

Work through shared ticket queue or inbox per documented SLAs.
Log all transactions and inquiries in the tracking system; keep status updates current.
Provide weekly volume and status summary to the Operating Partner, People & Culture.

Compliance Support Tasks

Process I-9 and E-Verify entries in Rippling following provided checklists.
Pull data and reports requested for routine audits and compliance filings (ACA, EEO-1, 401(k), workers' compensation).
Flag missing or expired documentation, incomplete onboarding, or other data gaps for resolution.

Qualifications

Required

1–3 years of HR administrative, HR coordinator, payroll administration, or comparable back-office experience.
Direct hands-on Rippling experience, or strong working experience with a comparable HRIS (Deel, BambooHR, Workday, ADP) and demonstrable ability to learn Rippling quickly.
Working English fluency, written and spoken. Comfortable corresponding with US-based employees and vendors in writing.
Able to maintain consistent overlap with US Eastern Time business hours (approximately 14:00–18:00 CET / CEST).
Strong attention to detail and accuracy with data entry.
Comfortable working through a structured queue with documented procedures.
Discretion handling confidential employee data.
Registered (or able to register) as a sole proprietor in Poland to operate under a B2B contractor arrangement.

Preferred

Prior exposure to US benefits administration (medical, dental, 401(k), COBRA, FSA/HSA).
Experience supporting multiple companies or legal entities concurrently.
Exposure to Deel or JazzHR alongside Rippling.
Prior experience in a shared services or BPO environment.

Engagement Terms

Independent contractor (umowa B2B) engagement, billed monthly against an agreed scope.
Initial term of 12 months, renewable based on portfolio volume and performance.
Full-time equivalent volume expected, with flexible delivery within the agreed working hours window.
Equipment and software access provided by Bloom; contractor responsible for own workspace and connectivity.
Contractor responsible for own Polish tax registration, ZUS contributions, and invoicing.
Standard Bloom confidentiality, data protection, and IP terms apply.
This is a remote - work from home role

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Contract HR Admin

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